Reset Password

Forgot Password

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Read all instructions on this page. If you experiencing any issues, contact the ITS Help Desk at (928) 226 - 4357


To use the Reset Password utility, you must meet the following requirements:

  • Be an active student or employee
  • Have previously logged into myCCC
  • Have previously provided secret answers
  • Know your Comet ID (username)


To reset your password, please submit your Comet ID (username) below. You will be prompted to answer a minimum number of questions from the you provided previously. When your secret questions are answered correctly, a random generated password will be displayed on screen. You can copy this password by highlighting it and copying it.

Sign out using the link in the top right, and then sign back in. When you sign in, use the generated password you copied before by pasting it in. Once you sign back in you will be prompted to change this password. We recommend you change the generated password immediately.


CCC Password Reset Criteria:

Passwords must be at least 10 characters in length
Passwords must fulfil at least three of the following four criteria:

  1. English uppercase alphabet characters (A–Z)
  2. English lowercase alphabet characters (a–z)
  3. Base 10 digits (0–9)
  4. Non-alphanumeric characters (e.g., !$#,%)

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